What do you want to do today?
Learning from our customers
Most Sanctuary customers are happy with our homes and services but we don’t always get it right. When we get things wrong we want to hear from you so we can take action to learn and improve. We’re committed to telling you how we’re making things better, and – where possible – the impact of each of our changes.
Would you like to make a difference? Join others to scrutinise how we’re performing and help fellow residents shape our services.
![Sanctuary residents sat on a sofa while meeting their housing officers Sanctuary residents sat on a sofa while meeting their housing officers](/sites/default/files/styles/image_block/public/2024-04/sanctuary-residents-meeting-housing-officers-resized.jpg?itok=zvvf24-4)
![Sanctuary staff speaking to a resident outside their house Sanctuary staff speaking to a resident outside their house](/sites/default/files/styles/image_block/public/2022-03/sanctary-our-purpose.jpg?itok=FbK6wSUD)
Our purpose
Sanctuary is a housing and care provider. We were set up over 50 years ago to deliver housing and care to those who need it, and that original purpose still guides us today. Throughout our history, acquisitions, mergers and development have enabled Sanctuary to grow into one of the largest not-for-profit housing associations in the UK.
![A Sanctuary Supported Living member of staff and a resident in a wheelchair laughing together whilst doing gardening](/sites/default/files/styles/image_card/public/2024-07/ssl-homepage-banner_1.jpg?itok=o7-HcVHn)
Supported living
Through Sanctuary Supported Living, we provide quality supported housing. We equip people with the confidence and life skills they need to live independently.
Find out more![A Sanctuary Care resident and staff member dancing A Sanctuary Care resident and staff member dancing](/sites/default/files/styles/image_card/public/2021-12/about-sanctuary-care.jpg?itok=uFiCS-M0)
Care services
We manage around 110 care homes under Sanctuary Care. We believe in going beyond basic provision of care to enrich people’s lives – whether those people are the residents of our care homes themselves, their loved ones or our teams.
Find out more![New build homes A computer-generated image showing a row of new-build houses at a Sanctuary new homes development.](/sites/default/files/styles/image_card/public/2022-01/Sanctuary-Homes-CGI.jpg?itok=XtJ23cWg)
Homes to buy
We offer a wide range of properties from contemporary apartments and family homes to homes for first-time buyers to get onto the property ladder.
Find out more![Students enjoying a hot drink and a chat Four students sit in their Sanctuary Students flat kitchen with a hot drink.](/sites/default/files/styles/image_card/public/2022-01/Sanctuary-Students-homepage_0.jpg?itok=b2tZ_LTY)
Student accommodation
Sanctuary Students manages accommodation for thousands of students across England and Scotland, providing more than just a room.
Find out more![A retirement communities resident laughing in a garden](/sites/default/files/styles/image_card/public/2021-11/Asset%201%402x%201.png?itok=p1o15fYY)
Retirement communities
Retirement communities properties are located across England with 29 purpose built or adapted services which provide housing for people aged over 55.
Find out more![pendant alarms Wearable personal alarms](/sites/default/files/styles/image_card/public/2023-01/personal-alarm-package.jpg?itok=T28uU9Mg)
Technology enabled living
Sanctuary provides assistive technology support packages for older and vulnerable people.
Find out more