
Sustainability is one of our core values at Sanctuary. Our culture involves working together as one team to support our social purpose and putting our customers at the heart of everything we do.
As we grow and expand our services, we want our customers to help shape our decision making so that we can make a long-term positive impact to even more people in society.

Environment
Understand and limit our environmental impact, making tangible steps on the journey to net zero by 2050.

Social
Provide high-quality homes and services that support our customers to have healthy and fulfilling lives.

Governance
Act as a responsible organisation that recognises the positive role we can make in the lives of our employees and customers.
In this section of our website, you can read how we measure our impact and how we map out our next steps. Discover more about our commitments, key targets, projects and latest news. You could also download our Sustainability Report 2024/2025 below.

Once again we have made significant progress across all three areas of our strategic approach to sustainability. We are in a strong position to make more improvements and begin new energy efficiency programmes to be the best organisation we can for our communities, customers and colleagues.
Our approach
We’re interested in the links between three aspects of sustainability - environment, social and governance - and we believe those three things go hand-in-hand.
Our environmental projects are led by our social purpose and, behind the scenes, our governance processes must be up to scratch. To us, all three elements of sustainability are just as important as each other.

Key targets
Explore our projects
Take a look at our projects and see the impact we’re making. More information can be found in
our Sustainability Report.

Sanctuary secures grant funding under the Warm Homes: Social Housing Fund Wave 3.
This funding will be used to retrofit our homes to improve their energy efficiency, making them warmer and more comfortable for our customers.
GOVERNANCE
Sanctuary’s Gender and Ethnicity Pay Gap Report 2024 published
This report is based on Sanctuary’s pay and bonus data as at the snapshot date of 5 April 2024.
SOCIAL
Sanctuary have invested £1.5 million in communities
Through investments and funding, Sanctuary has helped build sustainable communities where people chose to live.
SOCIAL
Memories take root in new Kingsmead memorial garden
A community-led project created by over 50 volunteers, including residents, relatives, and community members.
SOCIAL
Short films show life at the heart of our communities
We love supporting our customers to build relationships and create a safe and vibrant environment.
UN SDG icons
Keep an eye out for the United Nations Sustainable Development Goals icons. They can be found on our case studies to illustrate the area of impact. Our work impacts all 17 of the goals, but we prioritise the ones where we have the greatest potential to contribute.
