
Ensuring our customers’ safety in their homes is our top priority.
We’re committed to ensuring our buildings meet the updated regulations in the Building Safety Act and are working proactively with fire engineers, contractors and original developers to ensure any necessary work is carried out.
Where we need to carry out fire remediation work, we will keep customers fully informed and up to date throughout the process.
EWS1 forms explained
Many mortgage providers request information about the safety of external wall systems in high rise residential buildings.
Due to the increased frequency of these requests, the Royal Institute of Chartered Surveyors introduced the External Wall System 1 (EWS1) form, which confirms the external wall system of a building has been assessed as safe by a qualified professional, or if any remediation work is required.
While an EWS1 form can be important for those buying and selling a home, especially in taller buildings, it’s important to note that the process is not how we determine the safety of a building. We do this through a thorough system of checks, investigations and safeguards carried out by building safety experts.
You can find more information and answers to some of the most commonly asked questions about EWS1 forms in our FAQs.
EWS1 FAQs

High-Rise Living
High-rise buildings are defined as those that are at least 18 metres or seven storeys tall. If you’re a Sanctuary resident in one of our high-rise buildings in England, you’ll find useful information below about:
- Staying ‘fire safe’ in your building
- How you can contact us with any questions or concerns
- How you can make a complaint
Fire Safety Advice
General information about fire safety in the home to help keep you, your family, and your neighbours safe.

Find your building
Find your building below for important information including:
- Your Resident Engagement Strategy.
- The Fire Risk Assessment.
- What you should do if there is a fire.
- How you can speak with us about the Fire Safety of your building
Regions
If you have any comments about the content on this page, including suggestions on how we can improve it, please email your thoughts to us at buildingsafety@sanctuary.co.uk.