We’ve published our 2024/2025 Sustainability Report

Once again we have made significant progress across all three areas of our strategic approach to sustainability. We are in a strong position to make more improvements and begin new energy efficiency programmes to be the best organisation we can for our communities, customers and colleagues.
2024/25: How we performed

If you’re a Sanctuary customer keen to see how our housing operations in England are performing, you can now view our latest Tenant Satisfaction Measure scores.
Sanctuary Response To Government Spending Review Announcement

Sanctuary exists to provide decent, secure homes for people who need them most and, as one of the largest providers of social and affordable housing in the UK, we are uniquely placed to support the Government’s aims.
Don’t delay — the RTS switch off is on the way

The Radio Teleswitch Service (RTS), which helps control some electric meters, will be switched off nationwide on 30 June 2025.
Conquering the Cumbrian Challenge for Armed Forces veterans charity

Four teams from Sanctuary completed the Cumbrian Challenge, the annual flagship fundraising event for Armed Forces veterans charity Walking With The Wounded.
Customers trained to support us with complaints

A group of our customers has received training to help us deliver a high-quality complaint handling system that keeps the customer at the centre of the process.