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Ombudsman makes complaints process easier

6th November 2024

Sanctuary

Stock image of a person typing on the keyboard of a laptop that sits on a wooden table

The Housing Ombudsman Service has updated its online complaint form to make it simpler and more accessible.

Residents now receive a confirmation email outlining the next steps when they submit a complaint, plus a copy of their complaint for reference.

Find out more information on the Housing Ombudsman website.