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We want to let you know that there was an error in a recent letter (dated 28 February) sent to some Home/Shared Ownership customers about…
Residents may have heard news regarding the sanctioning of a fire engineering company, Tri Fire, which provided a number of fire safety…
Everybody has the right to be safe, no matter who you are or what your circumstances.
The Housing Ombudsman Service has updated its online complaint form to make it simpler and more accessible.
Residents who receive certain benefits, including Pension Credit, could get an extra £25 during cold weather. If you qualify you’ll be…
Now is a good time to check your home’s heating system before the weather gets colder. If you think there is an issue with your heating,…
At Sanctuary we believe that everyone deserves a good, safe home and a community to which they can belong.
We've launched new phone numbers so those of you who rent a Sanctuary home can now call your local team directly.